Logística reversa do pós-venda de medicamentos: uma análise da política nacional de resíduos sólidos no varejo farmacêutico na cidade de São Paulo

Abstract

An Easy Access, variety and increased consumption of medicines in different health sectors, are becoming an environmental problem and public health, since the incorrect disposal of waste, made by the people in the environment, for lack of a legislation , specific reflected directly in reverse logistics processes (LP) of expired medications. The creation of the National Solid Waste Policy (NSWP) seeks to alleviate and solve this need linked to the environment, but it is important to know the role of the pharmaceutical retail and propose shared responsibility actions in the waste management among all stakeholders. This research aims to analyze the participation of pharmaceutical managers or technicians responsible pharmacists in São Paulo in reverse logistics expired medications or unused front NSWP. The study is a qualitative exploratory case study - quantitative, involving interviews with active pharmaceutical retail and an active manager in LR area of drugs. The collected data were processed and analyzed descriptively using graphical and statistical form using SPSS software. The figures obtained in this study demonstrate that the reality of Reverse Logistics in the pharmaceutical retail in São Paulo is fragile and that the facilities are not integrated and prepared to share the LR with the other links in the chain. Of the 79 respondents (49% of the sample) is not sure to dispose of expired medicines in the post sale and, on the other hand, 113 respondents (70% of the sample) say they are knowledgeable of the harm caused to the environment by the irregular disposal of medicines.