Capacidades dinâmicas e vantagem competitiva na hotelaria: uma análise a partir da cooperação interorganizacional em destinos turísticos

Abstract

The dynamic resource-based view has held that the dynamic capabilities contribute to the generation of competitive advantage of the firm. In addition, scholars stress the potential of inter-organizational relationships as a source for obtaining valuable resources. Despite these notions, few empirical studies have tested hypotheses related to them. In response to this gap and an innovative perspective, the main objective of this thesis was centered on empirically investigate the effects of interorganizational cooperation in the dynamic capabilities, of these in competitive advantage, and therefore, in firm’s performance. Data were collected from 271 hotel companies located in 65 tourism destinations in Brazil, tested and refined by structural equation modeling with estimation of the matrix by PLS method. During the work, a scale to measure what is called tourist destinations interorganizational cooperation was developed and validated, which is one of the contributions of this study. The results suggest that interorganizational cooperation provides positive effects on dynamic capabilities, confirms that the dynamic capabilities positively affect the competitive advantage and this, the performance of hotel companies.