Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urgência/emergência e internação hospitalar no Sistema Único de Saúde

Abstract

The Brazilian public hospital billing is composed of different non-integrated systems, which hinders the accuracy of the obtained data, and consequently the work of the managers on this area in guaranteeing a precise billing that correctly reflects the given assistance. The objective of this work was to construct a tool that helps in the monitoring of the accuracy of some essential procedures to be included in the database of the Walk In Care Information System and a verification script for the registry of executed procedures on the medical records and that should be posted to the Hospital Information System, in order to mitigate risks of nonconformity of information. The tool was implemented in the São Mateus Pronto Care ( Walk In Care ? ) facility, part of the network of units under management of the Municipal Hospital Autarquia, as this facility presented the largest discrepancy between the quantity and approved value. After that it was extended to another 36 Walk In Care units of all sizes. The results were analyzed based on the referenced values from Table of Procedures, Medications, Orthotics, Prostheses and Special Materials-OPM (SIGTAP). The research provided the identification of interference factors in the process of coding and recording care that compromised the accuracy of the database in the Outpatient Information System. The proposed tool contributed to the accuracy of the registry, the comparative analysis between the 1st quarter of 2009 and the 1st quarter of 2010, evidencing a difference of 5.2 times lower in the average value of the medical procedure. The proposed script, using the variable value of the daily rate and length of stay for the treatment of pneumonia or influenza (flu), compared to the same variables of the SIGTAP, evidenced the increase of the daily value from 75% to 84% in relation to the reference.