Demandas de integração de tecnologia da informação em empresa do setor de autopeças : um estudo de caso

Abstract

The present work aims at showing the integration’s demands of Information Technology in one spare parts company. The planning to support the activities of the company has the following aspects: communications network, hardware, software (operational systems and applications) and impacts in the organization. The worldwide and brazilian’s automotive industry have suffered strong changes in the process of production and management due to globalization. The brazilian’s spare parts had also the impact of these changes and needed to adapt itself considering the relationships with clients, specially the automotive industry. The company of this case study, is in this situation. Other important item is that the company needs to be integrated in the group’s strategy. It means to unify in network the information processing of the group.