@MASTERSTHESIS{ 2020:2083603906,
 	title = {Collaboration and stakeholder management: exploring their relationship in industry 4.0 projects},
 	year = {2020},
 	url = "http://bibliotecatede.uninove.br/handle/tede/2454",
 	abstract = "Industry 4.0 is a powerful wave transforming companies across the globe, in which breakthrough technology enables vertical and horizontal integration of organizations. From strategic to human level, industry 4.0 projects intersect around collaboration, to amalgamate knowledge and interests of a variety of stakeholders. This study aims to propose a research model that explores the connection between collaboration and stakeholder management in industry 4.0 projects. Through qualitative approach, eleven in-depth interviews investigate industry 4.0 projects. Prior to that, two Systematic Literature Reviews (SLR) showed lack of studies regarding collaboration among project stakeholders in smart manufactures. Besides, SLRs provided theoretical background for a preliminary research model. As its main academic contribution, this research characterizes the relationship between collaboration and stakeholder management in industry 4.0 project by eight factors: definition of shared goals, joint problem solving, information exchange, trust relationships, top management support, end-users’ centrality, learning mindset and log-term relationships. More mature industry 4.0 projects show information being produced based on data and offered as a service for manufacturing costumers. On the other hand, as a contribution to practitioners, it was identified some manufactures have chosen to organize a Central 4.0 Team, that act as a strategic innovation and collaboration hub, with functions that resemble a Project Management Offices (PMO). As any research project, limitations accompany this study, given only one round of in-depth interviews were performed, they have allowed small room for cross questioning. As opportunities for future research, it was identified servitization business model are typical industry 4.0 projects which potentially render business optimization. Thus, future research could concentrate on deepening knowledge about them, for example, to understand which are their main barriers and what are the antecedents for successful implementation. Besides, how end-users’ and eventual interorganizational partners are involved with project decisions.",
 	publisher = {Universidade Nove de Julho},
 	scholl = {Programa de Pós-Graduação em Gestão de Projetos},
 	note = {Administração}
}