O efeito mediador da satisfação e eficácia na relação entre confiança, coesão e o valor percebido pela equipe de projetos: um estudo por meio de modelagem de equações estruturais e análise das condições necessárias

Abstract

The study of perceived value in projects has been gaining a lot of relevance among researchers and entities that promote project management, reflecting a search by practitioners on how to manage the construction and delivery of value. Several studies have been conducted to observe the antecedents of perceived value in projects. The project management literature itself is not consensual in several aspects regarding value in projects. Since its definition, value in projects is a challenge for researchers. Value in projects is difficult to define, if not an impossible task, since it depends on many other conditions for this, since the perspective adopted as to the stakeholder considered: client, user, participant or the company itself. It also depends on the type of project, agile or traditional, the phase of the project life cycle, the context or maturity of the project, and even the team involved. In this last aspect, the current literature is scarce in evaluating how the project team affects the perceived value of a project. In this sense, the objective of this dissertation was to evaluate the relationship between team cohesion, and team trust, with perceived project value, mediated by team satisfaction and team effectiveness. To achieve this objective, a systematic literature review was initially developed to relate these constructs as antecedents of value in projects. Then a survey was conducted, with data analyzed by means of Structural Equation Modeling, mediation tests, and Necessary Conditions Analysis, to evaluate the direct and mediated effects of team aspects on the perception of value in projects, as well as the necessary and sufficient conditions for the occurrence of the phenomenon. The results suggest that all variables act as necessary predictors in different levels of sufficiency to predict the Value in projects. The effectiveness of the team acts as a mechanism of legitimizing the perception of value of the project, which means it is necessary to achieve the results to occur the organizational functionality of the team.