Qualidade de vida no trabalho: um estudo nas concessionárias de rodovias do estado de São Paulo

Abstract

The aim of this study was to correlate quality of life at work with the road concessions, through the analysis of the impact of this process over the quality of life at work of the employees that remained at their positions after the third partnership. The quality of life was analyzed through eight different domains described by the Walton method. The research was performed at three road concessionaires of the State of Sao Paulo. The questionnaires were applied to the workers of operational and administrative sections in a way to evidence the changing effect in the quality of life at work imposed by the concessions and by the third partnership as the road management system. We compared the answers from the employees that remained at their positions with those from the employees originally from the concessionaire. Our results showed a significant impact of the third partnership over the quality of life at work. It was also possible to clarify the quality of life at work markers that reflected low satisfaction of the study population. We conclude that strategical measures have to be developed to overcome the demands of this specific segment in order to improve its economic and social part in the Brazilian society.